Webinar Recording

Personalization Failures & Successes of the Top 100 Retailers

RSR Research evaluated 100 top-selling web-based retailers to discover how “personal” online shopping really is. Analysts Nikki Baird and Steve Rowan joined Reflektion CMO Kurt Heinemann in a webinar to look at real life examples and reveal the findings of their report. 


Nikki Baird Steve Rowan Kurt Heinemann
Nikki Baird
Analyst & Managing Partner, RSR
Steve Rowan
Analyst & Managing Partner, RSR
Kurt Heinemann
CMO, Reflektion

Reflektion is trusted by leading retail eCommerce brands.